Privacy Policy

Last updated: January 2025

This Privacy Policy describes how A & A Contracting LLC (“we,” “us,” or “our”) collects, uses, and protects personal information through our website www.aacontractingusa.com and through any associated communication channels, including email and SMS/text messaging.

By using this website, you consent to the data practices described below.

We may collect the following types of personal information:

Information You Provide
• Full name
• Email address
• Phone number (only if voluntarily submitted)
• Mailing address
• Company name / employer
• Job title
• Message content submitted via forms or email

Payment Information (if applicable)
If you request billable services, we may collect billing or payment information solely to process your transaction.

Automatically Collected Information
• IP address
• Browser type
• Device type
• Pages visited
• Referring URLs
• Access timestamps

Cookies
We may use cookies to improve your browsing experience.

A & A Contracting LLC uses the information collected for:
• Providing services you request
• Responding to inquiries
• Sending estimates, updates, or reminders
• Sending SMS/text messages if you have opted in
• Processing transactions
• Improving website usability
• Internal business operations

We DO NOT sell, rent, or share your personal information for marketing purposes.

If you opt in to receive text messages from us, the following applies:

How Consent Is Obtained
• By submitting a form that includes an SMS opt-in
• By requesting to be contacted
• By asking for updates via SMS
• By providing your number for service communication

How We Use SMS

Messages may include service updates, appointment reminders, estimates, customer support, or general communication related to your request.

Required Disclosures
• Message frequency varies
• Message and data rates may apply
• Reply STOP to cancel
• Reply HELP for help
• SMS consent is not shared with third parties

Opt-Out
You may withdraw SMS consent at any time by replying STOP.

HELP
Reply HELP or email help@aacontractingusa.com.

You may withdraw your consent to receive SMS/text messages from us in two ways:

Option 1: Reply STOP
Reply STOP to any message from us. You will receive a confirmation.

Option 2: Email Request
Send an email to help@aacontractingusa.com.

You MUST include your phone number in both the email subject line and the message body.

Use this template:

Subject: REMOVE NUMBER: (your phone number)

Message:
Hello,
I would like to withdraw my consent to receive SMS/text messages from A & A Contracting LLC.
Phone number to remove: (your phone number)
Please confirm once completed.

We may share information only with trusted service providers for:
• Email/SMS delivery
• Website hosting
• IT and security support
• Payment processing

These providers may only use the information to deliver services to us and must maintain confidentiality.

We DO NOT share SMS consent, phone numbers, or personal information with third parties or affiliates for marketing.

We use reasonable security measures including SSL, secure servers, and restricted access protocols.
However, no method of online transmission is 100% secure.

You may request to:
• Access your personal data
• Correct inaccurate data
• Request deletion where permitted
• Withdraw SMS consent

Contact us at help@aacontractingusa.com for requests.

We do not knowingly collect information from children under 13.
If you are under 13, parental permission is required.

Data may be stored securely on third-party servers.

We may update this Privacy Policy at any time.
Updates will be posted with a revised date.
Continued website use means acceptance of changes.

A & A Contracting LLC
2810 N Church St. Num 346085
Wilmington, DE 19802
Email: help@aacontractingusa.com